Contact Us
Our support team answers 24 hours a day, every day of the week.
Live chat
Chat directly with our Customer Support team. Chats are recorded too.
Write to [email protected] and describe your question in detail.
Phone
You can also call our support team. Calls are recorded.
Topics we handle
Your account, deposits, withdrawals, bonuses, Club One, technical issues and limits or self-exclusion all go to the same team.
Complaints
Tell Customer Support first. For a formal complaint, include your username, full name, a clear description and any earlier messages. We aim to confirm receipt within 24 hours and to answer within 10 days, with a possible extension of another 10 days. Unsolved cases can go to eCOGRA.