Responsible Gaming

Play should stay fun. These tools help you keep control of your time and money at OneCasino.

Limits

Set deposit, wagering, loss or session-time limits under Account and then Limits, for a day, a week or a month. A lower limit applies straight away. A higher limit or a removed one applies after a seven-day cooling-off period. Once you reach a limit, further deposits and bets stop until the period ends. Bets placed with bonus funds are not counted in your limits.

Reality Check and session time

Every 60 minutes a Reality Check message shows how long you have played and how much you have spent or won, with a link to your history. You can also choose a maximum session time, after which the game closes.

Timeout

Take a break of 1 day, 7 days or 30 days in your account settings or through Customer Support.

Self-exclusion

A temporary self-exclusion lasts from 1 to 30 days and can be extended through Customer Support. Ask a support agent if you want your account closed indefinitely. A self-exclusion cannot be lifted early, and your money stays in your account until it ends.

Children

Do not let anyone under the legal age use your account. Avoid saved passwords on shared computers, and consider filter software that blocks gambling sites.

Help

Our staff watch for signs of problem gambling and will help when you ask. Independent support comes from the Responsible Gambling Council, Canada's National Problem Gambling Helpline, Gambling Therapy and GamCare.